Technology

What Changed in 2026? The AI Problem Has Moved Imagine a company where a customer sends a WhatsApp message asking for a quotation. Today, the workflow might look something like this: Customer message → employee reads it → checks product information → prepares quotation → checks availability → sends quotation → updates CRM. The AI

AI-powered search is changing how people find information online, creating new opportunities and challenges for businesses, publishers and technology companies.

AI tools are becoming part of everyday business operations, moving beyond simple experiments and into areas such as research, data analysis, customer support, software development and workflow automation. OpenAI is expanding its business-focused AI offerings as companies look for practical ways to use these capabilities across different teams. The shift is also being driven by improvements